Refund & Return Policy

We want to make sure our customers have a safety and great shopping experience. So we will provide best Refund & Return Policy for you.

 

1.Shipping time
If send it by Express , Usually you can receive the product in time
If send it by postal , if you can’t receive the product within 60 days will full refund .
(we usually refund the money through PayPal, please check your PayPal account timely or contact our customer service. And we will charge you 10% handling fee.)

2.Package lost
No any tracking information within 20 days,Full Refund or resend the product
(we usually refund the money through PayPal, please check your PayPal account timely or contact our customer service. And we will charge you 10% handling fee.)

3. Quality problem.

Product can not work . In such situation, please send package picture or video to me, We’ll confirm the situation. If the product have problem,We will return your money or resend the product to you .
But if the product price is higher , please send it back and package it well, we will full refund after we get the good condition item.
(we usually refund the money through PayPal, please check your PayPal account timely or contact our customer service. And we will charge you 10% handling fee.)

4. receive a wrong product.

When you receive the product, you find it is not the one you buy. In such situation, please send package picture or video to me. After we confirm it,we will send the product again or return part of your money .
But if the product price is higher , please send it back and package it well, we will full refund after we get the good condition item.
(we usually refund the money through PayPal, please check your PayPal account timely or contact our customer service. And we will charge you 10% handling fee.)

5. Physical Damaged Products.

If the product is damaged by yourself, we will help you to repair for free!

6.Delivery delayed.

In this situation, pls contact us timely when you found package status unnormal, we will contact shipping company then help you solve this problem ASAP!

7.Return Product.

All merchandise, unless otherwise indicated, may be returned within 30 days from the original purchase date. All item(s) being returned must be in original condition with packaging, unused, and undamaged.Otherwise, the return request will be denied. we will full refund after we get the good condition item.

(Notice : The return shipping fee will be paid by yourself)